Frequently asked questions
Question 1 - How to join ?
Answer - Simply go to our website and click the gold ''VIP PROGRAM'' icon on the bottom left of the page or head into one of our stores
Question 2 - How to earn points ?
Answer - For every $ you spend, you earn 1 point
Question 3 - When would i receive my points ?
Answer - up to 48-72 hours after your purchase
Question 4 - can i combine my points with other people ?
Answer - no, you are unable to share points
question 5 - how can i redeem my points ?
answer - you must redeem through our website to receive a discount code, then you will be able to redeem instore or online
question 6 - how to access my account if it was created in store ?
answer - go to our website, click on the gold ''vip program'' icon and press login. forgot password, enter your email and create a new password using the link sent to your email.
question 7 - what is the minimum spend for me to use my voucher ?
answer - the minimum purchase spend for you to use your voucher is $299