DOMESTIC SHIPPING:

All orders are fulfilled through Australia Post and Couriers Please.

Available to all states & territories in Australia.

INTERNATIONAL SHIPPING:

Currently only shipping internationally to New Zealand.

Costs:

• Free shipping for all Australian orders $200+
  
  

Expected delivery times for express shipping:

• VIC 1 - 3 business days
• NSW/QLD 1 - 3 business days
• SA 1 - 3 business days
• WA 2 - 3 business days

 Expected delivery times for NZ standard shipping:

• All NZ shipping 3 - 10 business days

 

For standard shipping it will range from 3 - 6 business days across all states in Australia.

ORDER CONFIRMATION & TRACKING

When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please contact us at info@solestreetau.com

Once your package has been dispatched, a shipment confirmation email will be sent to your nominated email address with your unique tracking number. You can track your parcel by clicking on the link provided in the email.

A signature may be required upon delivery. In the case that no one is available, a card will be left providing further information to collect the package at the local post office. 

Once your package is scanned by the carrier, we are no longer responsible if the package is stolen or lost.

PROCESSING TIMES

Purchases placed on a weekday will be processed within 24-48 hours of the next business day.

Purchases placed on weekends and public holidays will be processed within 24 hours of the next business day.

Orders will be dispatched within 1-3 days. In case of any delays, you will be notified as soon as possible via email. 

For any further questions on shipping please email info@solestreetau.com or contact us through Instagram @solestreetau